Customer Intelligence API

Ask anything about
any customer

Send us your customer data. Ask natural language questions about individuals or search across your entire base. AI handles the synthesis and analysis.

Two ways to get intelligence

Deep-dive on individuals or discover patterns across your customer base

Individual Analysis

/api/query

Ask any question about a specific customer. AI reads their entire history and provides deep, contextual answers.

// Ask about a specific customer
POST /api/query
{
  "customer_id": "sarah_k",
  "question": "Is she ready to buy enterprise?"
}
Response

"Sarah from Acme Corp (450 employees) has been a power user—12 sessions in her first week, using API and export features heavily. She asked support about SSO and team features. Strong enterprise buying signals. Best approach: Reach out about team pricing, emphasize SSO."

Search & Analyze

/api/search

Find relevant customers with semantic search, then analyze all of them at once. Discover patterns you didn't know existed.

// Find and analyze multiple customers
POST /api/search
{
  "search_query": "customers at risk of churning",
  "question": "Why might they churn?",
  "limit": 10
}
Finds 10 at-risk customers, analyzes each:
alice_w92% match

Support issues with exports, 5 days inactive...

bob_smith87% match

Low engagement after signup, needs onboarding...

Throw any data at us

Structured JSON, plain text logs, CSV dumps, Slack messages—anything. No schema design, no data modeling. Zero integration cost.

Integration in minutes, not months

Point your existing event streams, webhooks, or logs at our API. No ETL pipelines to build. No data warehouse to maintain. Start getting intelligence from day one.

📝Structured events
JSON objects
{ "event": "signed_up", "plan": "free" }
💬Plain text
Strings, logs, notes
"User asked about enterprise SSO in support chat"
📊Analytics data
Metrics & usage
{ "sessions": 12, "features_used": ["api"] }
📋CSV rows
Bulk imports
"acme,450,enterprise,2024-01-15"
🏢Enrichment
External data
{ "company": "Acme Corp", "industry": "SaaS" }
📨Email/chat logs
Communication
"Thanks for the demo! We need SSO for our team."
AI synthesizes all data into coherent, queryable customer profiles

What can you ask?

Natural language questions that would take hours to answer manually

search

"Who's ready to upgrade?"

Find customers showing buying signals

query

"Why might this customer churn?"

Deep analysis on specific accounts

search

"Who needs better onboarding?"

Find users struggling to get started

query

"What's the full story on Acme Corp?"

Complete account history synthesis

search

"Who hasn't adopted feature X?"

Find gaps in product adoption

query

"Best way to re-engage Sarah?"

Personalized outreach strategies

Zero Schema

No data modeling, no ETL pipelines. Send unstructured data in any format. AI makes sense of it.

🔍

Semantic Search

Find customers by meaning, not keywords. Vector embeddings match intent, not just text.

🤖

AI Analysis

GPT reads the full context on every query. Real understanding, not pattern matching.

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